Last updated: 23.01.2026
At STEMPro Academy (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.stempro.co.uk or use our online tutoring services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect and process the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Student’s year group and subject requirements
- Any information you provide via enquiry, contact, or booking forms
b) Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and contact requests
- Arrange and deliver tutoring sessions
- Provide updates about lessons or services
- Improve our website and services
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data to third parties.
3. Legal Basis for Processing (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we process personal data based on:
- Consent – when you submit forms or opt in to communication
- Contract – to provide tutoring services you request
- Legal obligation – where required by law
- Legitimate interests – to operate and improve our services
4. Cookies
Our website uses cookies to enhance functionality and analyse traffic.
Cookies help us:
- Understand how visitors use our website
- Improve site performance and usability
You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.
5. Data Sharing
We may share your data only when necessary with:
- Trusted service providers (e.g. website hosting, email services)
- Legal or regulatory authorities if required by law
All third parties are required to handle your data securely and in accordance with data protection laws.
6. Data Security
We take appropriate technical and organisational measures to protect your personal data against:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
However, no online system can be guaranteed to be 100% secure.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Meet legal, accounting, or reporting requirements
When data is no longer required, it is securely deleted.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our services are intended for students under 18 with parental or guardian involvement. We only collect personal data for children where consent has been provided by a parent or legal guardian.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
STEMPro Academy
Website: www.stempro.co.uk
Email: contact@stempro.co.uk
This Privacy Policy is designed to comply with UK GDPR and applicable data protection laws.